It seems I’m one of very few who haven’t had any beef with Comcast. I have had service with them for over eight years with no major problems. I’ve never had my cable go out or had internet connection issues in the many apartments I’ve lived in. *Knock on wood.*
Every time I’ve called them to change my plan or to ask about a bill I’ve been lucky to get a competent customer service representative. And, the service technicians who’ve come to my house have always been courteous and professional.
Today was no exception. It was odd seeing the cable guy in a jumpsuit that practically glowed, probably because it had been raining, but he won mother’s approval when he took the time to cover his shoes with the paper slipper without being asked. He came during the two hour window and had the tv and internet up and running without any fuss.
My only complaint about Comcast is that they’re not cheap. Sometimes I think about switching to find a less expensive option, but I’m too lazy. There is something to be said about if it ain’t broke…
auburnchick said:
I have had Comcast for years and rarely have had a problem. The one time I did, the manager gave me her cell phone number!!
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Janet said:
Nice to hear you’ve never had any problems. I’m a Comcast hater, mainly because they are so expensive. We had them for a very long time…about 10 years in one location. But in those 10 years, our cable bill DOUBLED , and we never made any changes. For the cost to double, shouldn’t we bet getting something more in return?
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beth said:
You and your Comcast. Hmph!
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ComcastMark said:
Not sure why he was wearing that, but I am glad he fixed your cable! 🙂
Anyway, Feel free to contact me if you need help in the future. Also, I can check if for other p ricing options for you if you’d like. If your interested, just contact me and include the phone number on the account and a link to this page.
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
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